Terms of use
The rules for using Tellune — who it is for, what you may import, how Premium works, and the limits of what the product claims.
1. Agreement
By downloading or using the Tellune app, or by using this website, you agree to these Terms of use and to our Privacy policy. If you do not agree, do not use the product.
Operator contact: support@tellune.app.
2. Eligibility
You must be at least 18 years old. Tellune is not directed at children or teens.
3. What Tellune is
Tellune is a communication tool. It measures observable patterns in a one-to-one chat you import (for example message balance, reply pace, who starts sessions) and can offer coaching after you consent to send minimised excerpts.
Tellune is not therapy, counselling, medical or mental-health care, legal advice, crisis support, a compatibility or relationship score, mind-reading, abuse adjudication, or a bot that sends messages on your behalf.
4. Lawful access to chats
You may only import conversations you are lawfully allowed to access — typically chats from your own accounts. Do not import someone else’s private messages without a lawful basis. You are responsible for how you obtain and use any export or screenshot.
5. Acceptable use
You agree not to:
- Use Tellune to harass, stalk, coerce, or intimidate anyone
- Attempt to reverse-engineer, disrupt, or overload the service
- Misrepresent the product’s outputs as clinical diagnoses or legal findings
- Upload malware or attempt to bypass rate limits, paywalls, or consent screens
We may suspend or terminate access if we reasonably believe these Terms have been violated.
6. Premium subscriptions
Some features require a paid Premium subscription (for example unlocking the full indicator set, rematch comparisons, history, and encrypted sync). Prices are shown in the App Store at the time of purchase and may vary by region.
- Payment is charged to your Apple Account.
- Subscriptions renew automatically unless you cancel in the store’s subscription settings before the renewal date.
- Refund requests and billing disputes are handled by Apple under its store policies; seeRestore purchases and refunds.
- If Premium does not appear after purchase, use Restore purchases in the app (Settings) while signed into the same store account.
7. Intellectual property
The Tellune name, branding, app, and website content are owned by us or our licensors. You may not copy, modify, or redistribute them except as allowed by law or with written permission. Your chat content remains yours — we do not claim ownership of conversations you import.
8. Third-party services
The app relies on third parties for store billing (Apple), entitlements (RevenueCat), and — when you consent — cloud coaching and screenshot extraction. Their terms and privacy practices apply to those services. Tellune is not affiliated with WhatsApp or Meta.
9. Disclaimers
The app and site are provided “as is” without warranties of any kind, to the fullest extent permitted by law. Indicators summarise patterns in text you already have; they are not guarantees about another person’s intentions, the health of a relationship, or what you should do next.
If a situation feels unsafe, contact local emergency or support services — do not rely on Tellune.
10. Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill arising from your use of Tellune. Our total liability for any claim relating to the product will not exceed the amount you paid us for Premium in the twelve months before the claim (or zero if you have not paid).
Some jurisdictions do not allow certain limitations; in those places, the limits apply only as far as the law allows.
11. Changes
We may update these Terms when the product or the law requires it. Continued use after an update means you accept the revised Terms. The date at the top is the last revision.
12. Governing law
These Terms are governed by the laws applicable to the operator’s principal place of business, without regard to conflict-of-law rules, except where mandatory consumer protections in your country of residence say otherwise.
Questions: support@tellune.app ·Privacy policy.